When Sanderson Weatherall's cloud archive provider quoted $5,000 per terabyte to hand back its own email, the firm looked for another way out. It found one that cost less than half, and finished inside a 16-week deadline.
Sanderson Weatherall, a UK property consultancy, had held several years of email in a cloud archive. Over time, service levels slipped, response times grew longer and archiving fees rose sharply. When the firm decided to leave, the provider quoted $5,000 per terabyte to extract its data. In effect, a release fee for the firm's own records.
Simply walking away wasn't an option. Under GDPR, the firm had to keep those archives accessible. It also needed a new home with comparable security and email-scanning features.
With its partner EnterpriseRed, the firm compared three paths over three-year and five-year horizons: pay the provider's fee, use a new extraction connector on our platform, or stay put. The comparison included costs that don't appear on a quote. The provider's own export would have arrived unstructured and needed reprocessing before it was any use in Office 365. The platform's connector, which extracts archived mail without the provider's paid service, came in at less than half the cost.
Cloud archive contracts often make leaving expensive by design. Two things change the negotiation: an extraction route that doesn't depend on the incumbent, and a deadline you start planning for early. If your archive renewal is within the next year, now is the time to price your exit.
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